Brunfels Hotel, in the Unbound Collection by Hyatt

The hotel is new and very beautiful. Have to say that every small detail has been thought out. Lots of beautiful plants and an outdoor place with lot of sofas and chairs. The breakfast was one of the best we have had and you can order eggs any style. Booked a room with balcony and it was very beautiful and the bathroom perfect. Very good location with easy walking distance to the river Rhine and the city center with lot of restaurants. But the best part of the hotel is their staff. All so friendly and welcoming and I mean everybody. We were sad to leave but will be back. Thank you all for making our easter vacation the best ever.

This hotel is like a very pleasant surprise in the beautiful city of MAINZ. Very clean, very comfortable. the staff was super helpful (especially Mr. Mehdi and others whom in not aware of names). Very well decorated and rooms full of detailed amenities up to the level of dental floss. Great work by the hotel management and i think it will be a great success. Even the soaps, shampoos and conditioners were of organic type and not containing sodium laureth sulfate which is great.

Our stay at this hotel was truly outstanding – it exceeded all our expectations in every way! From the moment we arrived, we were impressed by the warm, professional, and genuinely kind staff. Everyone we encountered was friendly, helpful, and went above and beyond to make us feel welcome. The hotel itself is incredibly modern, beautifully designed, and spotlessly clean. Every detail felt thoughtfully curated, from the sleek interiors to the high-end amenities. It’s clear that a lot of care has gone into making guests feel both comfortable and pampered. We were already expecting a great experience based on reviews and photos, but the reality was far better. Everything was just perfect – and we’re already looking forward to coming back!

The hotel is clearly new or recently renovated. The rooms are clean and include a mini-bar and coffee machine. The air conditioning and heating worked properly. The staff was highly friendly and very professional. Check-in and check-out were quick and efficient. The rooms are quiet. It's just a few minutes' walk to the old city center and the main train stations, with easy access from the airport. A good choice of room services are offered. The room has ironing options.

This hotel wat outstanding. Very friendly staff, room was great with a big bed and nice bathroom, big TV. Breakfast was also vey good, with a large buffet to choose from. It s a 5 minute walk to the cathedral and maybe 10 minutes until the river, the hotel also has a big parking garage, where you can park your car for I think 27 euro per day. I also liked the details, for example the floor heating in the bathroom and the lights under the bed that go on when you need to go to the toilet at night.